Rider management with WhatsApp tracking

Use your own riders alongside couriers. Assign parcels, check on any order over WhatsApp, and settle each rider’s cash with a clear ledger.

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No credit card required

The problem

Sound familiar?

Rider deliveries live in a notebook or a WhatsApp chat, separate from your orders.
At the end of the day it’s hard to say how much cash each rider should hand over.
Checking on an order means finding the rider’s number and typing the order details again.

How EcoChamp solves it

Step by step.

1
Add your riders
Add each rider with their phone number and delivery charge per parcel.
2
Assign parcels from the order
Choose a rider instead of a courier when you book. The parcel, its COD and the rider’s charge are recorded on the order.
3
Track over WhatsApp
The order’s Track button opens WhatsApp with that rider and a ready-written message asking for the latest status of that order.
4
A ledger for every rider
See each rider’s parcels, COD held, delivery charges payable, deductions and net amount due. Record deductions such as an advance.
5
Settle in one step
When the rider hands over cash, settle their account. Their parcels are marked settled and the settlement stays in the history.

What you get

Riders and couriers in one order list
Know exactly how much cash each rider should return
Check on any delivery in one tap
A history of every settlement

FAQ

Questions about rider management

Still unsure? Ask us on WhatsApp. A real person replies.

Do my riders need to install an app?

No. Riders keep using WhatsApp. You manage everything in EcoChamp and message them from the order.

Can I use riders and couriers together?

Yes. Choose a courier or a rider per order. Rider parcels also show up in the Courier Ledger when you scan them out.

How is the amount a rider owes worked out?

COD of the parcels they delivered, minus their delivery charges and any deductions you recorded. Returned parcels collect no cash, but the trip charge still counts.